Vacancy For E-commerce Manager

Key Responsibilities:
• E-commerce Strategy Development: Develop and implement the e-commerce strategy,
aligning it with the overall business objectives and brand positioning to drive online
sales, growth, and profitability.
• Website Management & Optimization: Oversee the day-to-day management of the
brand’s e-commerce website, ensuring it is fully optimized for an exceptional customer

experience, responsive design, and easy navigation. Ensure the website accurately
reflects the brand's luxury image and aligns with marketing campaigns.
• Product Listings & Content Management: Work with the product and marketing
teams to manage product listings, descriptions, images, and other online content to
ensure accuracy, consistency, and alignment with the brand’s voice.
• Sales & Performance Analytics: Analyze e-commerce performance metrics (traffic,
conversion rates, average order value, etc.) and use data to optimize online sales
strategies. Provide regular reports on KPIs and identify areas for improvement.
• Customer Journey Optimization: Continuously monitor and improve the customer
journey from discovery to purchase, ensuring a seamless and luxury experience that
meets the expectations of high-net-worth customers.
• Digital Marketing Integration: Collaborate with the digital marketing team to create
and execute campaigns aimed at driving traffic to the website. This includes SEO, paid
search, social media, email marketing, and other channels.
• Customer Retention & Loyalty Programs: Develop strategies to drive customer loyalty,

including the implementation of exclusive offers, personalized experiences, and post-
purchase engagement initiatives.

• Partnerships & Online Retailers: Manage relationships with external online retailers,
platforms, and affiliates (e.g., luxury watch platforms or marketplaces) to expand the
brand’s digital footprint and sales reach.
• Inventory & Fulfillment Coordination: Work closely with the supply chain and
operations teams to ensure that online orders are processed, fulfilled, and shipped
efficiently, while keeping track of stock levels to avoid any disruptions.
• E-commerce Trends & Competitor Analysis: Stay up to date with the latest trends in
e-commerce, digital marketing, and luxury retail, and analyze competitor websites to
ensure the brand remains competitive in the online luxury space.
• Website & Online Store Enhancements: Propose and implement technological
enhancements or features (e.g., AR try-on, 360-degree product views) that enhance the
online shopping experience and improve engagement.

Skills & Qualifications:
• Experience: Minimum of 4-5 years of experience in e-commerce management, with a
strong background in luxury goods, fashion, or watches.
• Education: Bachelor’s degree in Business, Marketing, E-commerce, or a related field.
• Technical Proficiency: Strong knowledge of e-commerce platforms, as well as
familiarity with web analytics tools (Google Analytics, etc.), CRM systems, and digital
marketing tools.
• Luxury Brand Experience: Experience working with high-end or luxury brands and
understanding the nuances of marketing and selling premium products online.
• Data-Driven: Strong analytical skills with the ability to interpret data, track key metrics,
and implement data-backed decisions to optimize e-commerce performance.
• Project Management: Ability to manage multiple projects with competing deadlines
and priorities, ensuring all initiatives are executed on time and to a high standard.
• Customer-Centric Mindset: Passionate about delivering exceptional customer
experiences and understanding the specific needs and expectations of luxury clientele.
• Collaboration: Ability to work cross-functionally with other departments (Marketing,
Communications, Sales) to execute integrated strategies and achieve brand objectives.
• Attention to Detail: Meticulous attention to detail with an eye for maintaining a
consistent luxury brand experience across all digital touchpoints.

Preferred Qualifications:
• Experience with luxury watch e-commerce or high-end retail.
• Knowledge of UX/UI principles for luxury websites and mobile apps.
• Familiarity with emerging e-commerce technologies, including AI, AR, and VR
applications for online retail.
• Expertise in email marketing platforms and automated customer communications.

Personal Attributes:
• Creative & Innovative: Ability to think creatively, bringing new and innovative ideas to
the table while maintaining the luxury appeal of the brand.
• Self-Motivated & Strategic: A proactive, results-driven individual with the ability to
work independently and take ownership of projects.
• Adaptable & Agile: Comfortable working in a fast-paced, evolving environment with the
ability to adapt to changing market trends and business needs.
• Passion for Luxury Brands: Strong enthusiasm for luxury goods and a deep
understanding of the customer behaviors and trends in the high-end retail sector.

Why Join Us?
• Prestigious Brand: Join a globally recognized luxury brand known for its craftsmanship,
heritage, and innovation in the watch industry.
• Impactful Role: Play a key role in shaping the digital future of the brand and driving its
e-commerce success in an evolving market.
• Dynamic Team: Collaborate with a talented, passionate team of Marketing,
Communications, and Sales experts who are dedicated to the success of the brand.
• Growth Opportunities: Opportunities for personal and professional development in a
rapidly expanding global brand.