Position Overview:
The Manager for Lab Furniture will be responsible for overseeing all aspects of our lab furniture department, including project management, sales, operations, and customer service. This individual will play a key role in developing and implementing strategies to expand our market presence, optimize operational efficiency, and deliver exceptional products and services to our clients.
Key Responsibilities:
Team Leadership and Development:
Lead, mentor, and motivate a team of sales professionals, designers, engineers, and installers, fostering a culture of collaboration, excellence, and continuous improvement.
Provide guidance, training, and support to team members, helping them develop their skills and capabilities.
Delegate tasks and responsibilities effectively, ensuring that each team member understands their role and contributes to the department's success.
Sales and Business Development:
Develop and implement sales strategies to drive revenue growth and expand our customer base.
Identify market opportunities, establish new business relationships, and cultivate partnerships with key clients and stakeholders.
Collaborate with the marketing team to develop promotional campaigns, participate in industry events, and enhance brand visibility.
Project Management and Operations:
Oversee the planning, scheduling, and execution of lab furniture projects, ensuring that
timelines, budgets, and quality standards are met.
Coordinate with clients, architects, contractors, and other stakeholders to define project
requirements, develop customized solutions, and ensure customer satisfaction.
Monitor project progress, identify potential risks or issues, and implement corrective actions
as needed to achieve project objectives.
Product Development and Innovation:
Stay updated on industry trends, emerging technologies, and customer needs to inform
product development efforts.
Collaborate with the design and engineering teams to create innovative and functional lab
furniture solutions that meet the evolving demands of our clients.
Conduct market research, gather customer feedback, and assess competitive offerings to
identify opportunities for product improvement and differentiation.
Customer Relationship Management:
Cultivate strong relationships with clients, understanding their needs, addressing concerns,
and providing proactive solutions and recommendations.
Serve as the primary point of contact for client communication, managing inquiries,
providing project updates, and ensuring a positive customer experience throughout the
project lifecycle.